Alexa took some unscheduled time off after a busy Christmas.
Amazon Echo devices were apparently popular gifts, and thousands of the voice-activated virtual assistants plugged in for the first time on yesterday, crashing servers. Most of the trouble was centered in the United Kingdom.
Instead of Christmas music, users received a message saying, "Sorry, I'm having trouble understanding you right now." The devices work by sending voice commands to a server where a computer deciphers them and then responds accordingly. There has been no official response from Amazon so far.
According to one user, the waiting list for an Amazon Echo Dot speaker is two months, leading some to ask why the company wasn’t prepared for the mass use on Christmas.
Source: Daily Mail